Olivia, Practice Support & Content Creator

Olivia has been part of our Balance team since April 2023 and supports our physiotherapists and chiropractors by managing schedules, booking appointments, and handling phone inquiries with a smile.

In addition to practice support, Olivia brings creativity to our team as our dedicated social media content creator. Always full of fun ideas, she finds engaging ways to showcase our talented professionals and the dynamic atmosphere at Balance.

When she's not at the clinic, you'll find Olivia immersed in her studies, pursuing a Bachelor of Sports & Exercise Science at UTS. A fitness enthusiast, she enjoys the invigorating challenge of a good run, embodying the principles of health and wellness that she studies.

Olivia's commitment to both the administrative and creative aspects of her role, coupled with her academic pursuits, makes her an invaluable asset to the Balance team.

Gracey, Office Manager

Since 2017, Gracey has been here at Balance, firstly starting as practice support and now as our Office Manager. With over a decade of experience in the healthcare industry, she has been an invaluable asset, providing support to chiropractors and physiotherapists throughout her career.

A lively and warm personality, Grace brings a unique charm to our team. Whether it's engaging in a conversation about Taylor Swift, discussing the intricacies of test cricket, or passionately cheering for the Adelaide Crows, Grace is always up for a chat. Her vibrant spirit and friendly demeanour make her an essential and cherished part of our workplace.

Beyond her impressive professional background, Grace is the cornerstone of our office operations. Her organizational skills and dedication ensure that our clinic runs smoothly, and her presence adds a delightful touch to the work environment.

We consider ourselves fortunate to have Grace as a crucial member of our team. Her expertise, coupled with her friendly nature, enhances the overall atmosphere at our clinic, and we truly would be lost without her.

Charlotte, Practice Support

Introducing Charlotte, a valuable member of our Practice Support Team at Balance since September 2023. With a genuine passion for facilitating seamless healthcare experiences, Charlotte plays a pivotal role in supporting our physiotherapists and chiropractors.

What makes Charlotte's connection with Balance even more special is her journey from patient to team member. Having been a patient since 2019, Charlotte brings a unique perspective and understanding to her role, making her an empathetic and compassionate support for our clients.

Beyond her contributions to our clinic, Charlotte is a dedicated student pursuing a Bachelor of Nursing at ACU. Her commitment to healthcare extends beyond the office, reflected in her preparations for her first triathlon in 2024. Charlotte's determination and enthusiasm make her an inspiring presence both in and out of the clinic.

We're delighted to have Charlotte as part of our team, where her blend of professional expertise, personal experience, and ambitious pursuits make her a valued asset to the Balance team.