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Our Approach

 

 Why Choose Us?

  1. Our patient promise is a UNIQUE process

    • In partcular our “Finding The Cause” process… it is a diagnostic procedure that has had proven success within our clinics and has been developed over the past 13 years.

  2. 3 Visit Pathway & Success Planning

    • We place urgency on your problem looking for immediate changes to help us verify whether we have identified the cause properly. We then build out a plan that has your GOALS in mind. We schedule REVIEW sessions so we can have open conversations about how things are going and whether we want to keep working together or if we feel we’ve achieved enough for now.

  3. Complimentary rehab programming

    • We develop a programme of exercises for you based on our “Finding The Cause” process. We include videos, sets and reps in a working document that allows us to communicate our plan we’ve agreed on so you can review what we’ve discovered at any time.

  4. Our results based culture

    • We have internal processes that allow us to review how the patients are going that are discussed on a daily and a weekly basis in structured meetings and discussions with our senior team. This is in the form of “daily huddles” and “weekly rounds”.

    • We capture metrics around how many of our patients report that they are progressing, how our patients are tracking on the 3 visit pathway and whether we have achieved any of the goals we embarked on to begin with.

    • We have an EXTENSIVE onboarding and training process for all team members on our processes, whether it be diagnostic processes, rehab prescripion, treatment and case review processes. We also bring external professionals in to help us upskill.

  5. The types of patients we work with

    • The patients we have greatest success with are active, motivated and empowered. They want to be educated. What this means, is that most of our patients are critical thinkers - they hang around and stay with us because we help them develop their health and their knowledge at the same time.

    • We work with people that are coming in for their 2nd, 3rd and sometimes 5th opinion. Often people are coming to us because they are not sure what other options they have.

    • We work with people who have no other option except for surgery. There are many surgeries we have prevented, but if we can’t prevent surgery, we then work with our patients post-surgically so we can help them get back to what they love doing again.

    • We work wth people that ave had surgery, but their function hasn’t fully returned and their rehab has plateaued.

 

Our goal is to help you achieve your goals and we do that by getting to know you, finding the cause, making a plan and following up.  

Governed by our “3 visit rule” we are obsessed with providing you with results in record time.

 
 

 What to expect

1. Get to Know You

We take the time to understand your problem, the impact it’s having on you and set clear and simple goals.

2. Find the Cause

We use our unique detailed assessment process to uncover why you have developed your problem and why it’s not going away on it’s own

3. Make a Plan

We make a plan together around what the treatment, rehab, recommendations and appointment schedule looks like.

4. Follow Up

We are accessible and we care, but further, we are on the front foot checking in along the way.

 

types of appointments

Initial Consultation

A 45min deep dive into “Getting To Know You” and “Finding The Cause”. We do this by identifying what is wrong, why it’s happened and then providing treatment to see if we can get an IMMEDIATE change. This helps us verify our rationale and helps us get clear on what a plan for success looks like.

Standard appointment

A 30min appointment which carries out the agreed plan and works towards your goals. This should feel like a continuation from the previous session and each session should feel like you’re making a step forward.

Extended appointment

A 45min session for people that have a new injury that requires assessment OR there’s simply a lot to do.

Short appointment

A 15min session for people that require regular and concise treatment.

we accept epc, workers comp, dva, ndis and ctp cases

 
 

 our patients tend to fall into one of these categories

 

Physiotherapy

Whether it’s a minor acute hamstring strain or unresolved lower back pain our aim is the same. Follow an evidence based process to support you towards goals that are meaningful to you.

  • Rehab for Recovery

  • Manual Therapy, Massage, Manipulation and Dry Needling

  • Sports specific assessments and Load Management

  • Ongoing Management of Recurring Injuries and Pain

 
 
 
 

Chiropractic

Our chiropractors take the time to get to know you, unpack what the causes of your pain might be and work with you to set individual goals.

  • Difference between Chiropractic and Physiotherapy

  • What does spinal manipulation actually do?

  • Why Do I Feel Out of Whack?

  • What Does a Popped Rib Feel Like