Results Driven Healthcare

One very important component of our culture here at Balance is that we're "results driven"

What does that mean?

An important component of managing injuries is that the right intervention doesn't take 6 weeks to take effect… it often works well early on - usually within the first few sessions..

In order to:

Set you up for success, we need to regularly test and retest

What this means is we need to find a meaningful test that reproduces your pain or problem clearly, apply an intervention, and then retest again.

This allows us to narrow down which intervention your problem is going to respond to and allows us to dive further into why your problem is there in the first place. And that’s dependent on whether an intervention makes things better, worse or no different.

Of course, we want you to get better…

BUT… sometimes things get worse or do not change at all

Let's put it this way..

If you have tight muscles and you get a massage… you can expect to get better.

However,

If you get worse, does it necessarily mean that the massage was "bad"?

Or, was massage the wrong intervention for you? (Hint: more the latter)

What if you go for a massage and it makes NO difference to your tightness… does it mean it was a 'bad' massage, or was it ineffective against the cause of your tightness?

Communication is crucial

Things getting worse means something to us and we don't take it personally. It's important to us because it helps us get closer to the cause of your problem and how we're going to solve the problem.

Stay close, we're here to help you and we need your help to work as a team so we can make a difference to you and solve the problem.