How do you track progress? Do you reassess regularly?

Something we’ve introduced this year which has helped our patients immensely are our “review sessions”.

What they are is an opportunity for us to debrief what’s gone well and what hasn’t gone quite well - allowing us to adjust accordingly.

This is the process here:

Internally, one of our metrics is how many review sessions we have scheduled. The reason is because it’s absolutely crucial to stay current with our approach in making a difference to your life.

Without these sessions, things can eventually feel a bit directionless…

The reason the sessions can become directionless is simply because we haven’t discovered and agreed on a meaningful enough metric that strongly relates to your problem or to your goal. This can also happen if we have bridged the gap on the metric and did not pivot quick enough to discover the next most important metric - especially if your problem isn’t solved yet.

If your goals have changed, ask us about having a review session. The best relationships are two-way, and we invite you to collaborate with us - we want to do absolutely everything we can to support you in health.